Cowboy expands at-home e-bike companies to extra riders

Meaning homeowners of Cowboy e-bikes throughout Europe can now request flat tire fixes, bike setup, normal upkeep, and the set up of kid seats or rear racks proper within the Cowboy app with costs beginning at €69 / £69. Better of all, you don’t have to go to one of many firm’s bike retailer companions since a technician shall be dispatched instantly to the doorstep. The On-Demand service is supposed to enhance Cowboy Care, the corporate’s subscription upkeep service.

“It’s crucial that clients really feel assured that once they spend money on a Cowboy e-bike, they will service and preserve it at a time and place most handy for them,” stated Cowboy co-founder and CTO Tanguy Goretti a press release. “Repeatedly investing and enhancing our post-sales assist is a big a part of our technique this 12 months and On-Demand is an enormous a part of that, with extra information to return in a couple of months time.”

The On-Demand service providing is now accessible nationwide in Germany, Belgium, the Netherlands, and Luxembourg; in addition to “the capitals area” for France, the UK, Austria, Sweden, Denmark, and Italy (together with Milan); and Glasgow.

Moreover, Cowboy says it’s now partnered with 175 native bike retailers (up from about 100 final July) throughout Europe which at the moment present over half of all buyer repairs. It plans to accomplice with an extra 1,000 by the tip of this 12 months — which is bold, to say the least.