- Uber CEO Dara Kosrowshahi wasn’t happy with some of his passengers.
- In a Wired article, the executive gave his perspective on how drivers are assessed and treated.
- He told the outlet that he plans to continue driving for the platform’s service.
Uber’s CEO said that he has gained more insights into the Uber. Experience of DriversRide-hailing services When he assumed a false identityAnd started taking fares for himself.
His “fun” and “pleasant” furtive stints of driving for the station were his furtive stints. Dara Khosrowshahi told WiredHe said in an interview that he was not a fan of customers who were talking loudly during the ride.
He told the outlet that he didn’t enjoy passengers talking on their phones on speaker. “It almost feels like you’re not even there.”
“You must respect this because it is their ride, and they are paying for it,” said he.
Khosrowshahi has Customers are the driving force behind the platformAccording to the Wall Street Journal, a man in San Francisco was caught using a fake name called “Dave K.” Reports of the occurrence of this condition are available at:. Khosrowshahi expressed similar concerns at that time, about customers acting like they were alone and not having a driver present.
He also said to the WSJ at the time that he experienced the phenomenon “tip-baiting,” where customers would opportunistically cut their tips once the work was completed.
In his most recent interview with Wired he explained that his experiences had helped him understand how drivers could be expected to show deference to the customers who are able to rate their rides. He also told the WSJ that it had made feel “nervous”.
“As CEO, I get a performance review from the board at the end year,” he said to Wired. “Drivers are essentially given a review of their performance after each trip.”
Uber has not responded to Insider’s initial request for additional comments before publication.
Uber announced its second-quarter earnings on Tuesday. Khosrowshahi said that the company’s revenue for 2023 will be $2.25 billion. Statement of the companyIt had its first operating income. The company reported a profit of $394 million for the third quarter. This is a huge jump from its $2.6 billion loss during the same period in the previous year.
